Resort Residences FAQs
What is a Resort Residence?
HelloVacay’s Resort Residences are typically vacation ownership properties featuring the comforts of home. Amenities vary by property, but often include full kitchens, laundry facilities, and even multiple bedrooms.
Who can book?
Registered and Premium HelloVacay members can book Resort Residences. Premium members receive 25% off of the booking price.
How do I search for a Resort Residence?
Resort Residences can be searched at hellovacay.com by selecting Resort Residences in the search module, selecting the region and location, and entering travel dates. From the search results, select your desired resort, and then select the desired unit type and dates.
Why do the search results include different dates than I searched?
Due to the nature of the properties, Resort Residence inventory is structured in pre-set blocks of time. When we provide the search results to you, we may include dates that are similar but not identical to your requested dates. Please be sure that the dates of your selection work with your travel plans.
Do I have to go to a timeshare presentation?
Absolutely not! If you are offered one, you are welcome to decline and simply enjoy your stay.
Can I modify my reservation?
We are unable to modify reservations. Please ensure that all information is correct when booking the reservation.
Can I cancel?
Resort Residences reservations may not be canceled or refunded.