Membership Frequently Asked Questions

Membership levels details be found on the Membership Page.

To upgrade your account, please go to the Membership Page and select your desired membership level. Applicable pricing or actions will apply for the upgrade.

To manage your subscription, please click here and enter the email address associated with your membership. You will be emailed a one-time use “Magic Link” that will directly connect you with our membership hub. In the email, click the “Go To Your Customer Hub” link. Once you are in the Customer Hub, your payment card may be updated in the “Subscriptions” section.

Please visit the Membership Page if you would like to upgrade or downgrade your membership. Membership downgrades occur at the end of the already-paid membership period. No refunds or prorated refunds are issued for membership downgrades.

To cancel your subscription, please click here and enter the email address associated with your membership. You will be emailed a one-time use “Magic Link” that will directly connect you with our membership hub. In the email, click the “Go To Your Customer Hub” link. Once you are in the Customer Hub, your subscription may be canceled in the “Subscriptions” section. Your subscription will remain valid through the existing expiration; no refunds or prorated refunds will be issued.